Our Services

QUALITY GUARANTEED

We work hard to make sure you get the best product made from safe sustainable materials. We personally check each and every piece of jewellery or merchandise before shipping it to you in order to make sure it lives up to our high standards. We do not believe in anything else than the best when it come to the matter of quality. Read more about the safe and high quality metals we use for our jewelry collections here

 

EASY & SAVE PAYMENT

Checking out from the Monty store should feel safe and be the easiest thing in the world. We have done all we can to make sure it is. However, if you are having issues we would love you to contact us and tell us about your experience so we can help you and enhance the checkout process in the future. Thank you :)

 

SHIPPING WORLDWIDE

We ship worldwide with tracking. So that no matter where you are you can always get some merchandise, some cat toys or a beautiful jewelry.
The delivery time may vary from 7-21 work days after we have fulfilled your order depending on your location on this planet. Below is some statistic to give you an idea of what to expect. 
We ship from our office in Denmark with love. 
USA, Canada, Australia : About 7-18 work days. Average delivery time is 14 work days. 
UK, Germany, Sweden, Norway, Finland, The Nederlands, Denmark: About 2-8 work days. Average delivery time is 4 work days. 
Rest of Europe: We do not have enough data to do qualified statistics on delivery time. However, they are most likely to be 5-10 work days.
The rest of the world we do not have enough to base the statistics on. We will not guarantee that the delivery time will be less than 21 work days.

 

HELP ANIMALS IN NEED

We are promoting the message of "spay and neuter" to reduce the number of stray and unwanted animals that are abandoned each year, along with "adopt dont shop" in order to find homes for the poor souls in need of a forever home. We also donate 10% of our sales to helping animals in need. This means that if you buy a Monty jewelry you will allow us to feed 20-30 shelter cats. Read more here.

 

30 DAYS RETURN

Our policy lasts 30 days. If 30 days have gone by since your order has be shipped, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Read more here.