We work hard to make sure you get the best product made from safe sustainable materials. We personally check each and every piece of jewellery or merchandise before shipping it to you in order to make sure it lives up to our high standards. We do not believe in anything else than the best when it come to the matter of quality. Read more about the safe and high quality metals we use for our jewelry collections here.
Checking out from the Monty store should feel safe and be the easiest thing in the world. We have done all we can to make sure it is. However, if you are having issues we would love you to contact us and tell us about your experience so we can help you and enhance the checkout process in the future. Thank you :)
We are promoting the message of "spay and neuter" to reduce the number of stray and unwanted animals that are abandoned each year, along with "adopt dont shop" in order to find homes for the poor souls in need of a forever home. We also donate 10% of our sales to helping animals in need. This means that if you buy a Monty jewelry you will allow us to feed 20-30 shelter cats. Read more here.
Our policy lasts 30 days. If 30 days have gone by since your order has be shipped, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Read more here.